PRIVACY

Privacy and Personal Information

    ■Privacy Policy

    With respect to the protection of all personal information handled by our company, we are fully aware of our social mission and comply with laws and regulations regarding the protection of the rights of the individual and personal information. In addition, we hereby declare that we have established a personal information protection management system to realize the following policy, and that we will make company-wide efforts to continuously improve the system while always being aware of the latest trends in IT technology, changes in social demands, and changes in the business environment.

    1.Personal information shall be acquired, used, and provided only to the extent necessary for the Company's legitimate business operations in the smartphone application development and system development business and for the employment and personnel management of employees, and shall not be used for purposes other than those specified. We will also take measures to ensure that personal information is not used for purposes other than those specified.

    2.We will comply with laws, regulations, national guidelines, and other norms regarding the protection of personal information.br>
    3.To prevent the risk of leakage, loss, or damage of personal information, we will continuously improve our personal information security system by injecting management resources that match the actual conditions of our business in order to prevent such risks through reasonable security measures. In the event of an emergency, we will promptly take corrective measures.

    4.We will respond promptly, sincerely, and appropriately to complaints and consultations regarding the handling of personal information.

    5.The personal information protection management system will be reviewed in a timely and appropriate manner in light of changes in the environment in which the Company operates, and improvements will be made on an ongoing basis.

    This policy shall be distributed to all employees to make them aware of it, and shall be made available to anyone at any time by posting it on the Company's website or by other means.


    Developed:iNovember 1, 2014 Revised November 1, 2014
    Yoshiaki Naito, President, Cosmoway Inc.

         

    Contact for Inquiries

    Inquiries regarding our privacy policy are accepted at the following contact point.


    Contact for complaints regarding handling of retained personal data
    502 Ramial Akasaka, 2-8-14 Akasaka, Minato-ku, Tokyo 107-0052, Japan
    Cosmoway Inc.
    Email Address:info@cosmoway.net
    During Saturdays, Sundays, national holidays, year-end and New Year holidays, and Golden Week, we will respond on the next business day or later.


    ■Handling of Personal Information

    1.Purposes of use of personal information handled by the Company
    (1)Purposes of use of personal information obtained directly from the person in writing (including personal information obtained through websites, e-mails, etc.)

    (2)Purposes of use of personal information obtained by methods other than those described in the preceding paragraph

    Customer information (users, etc.): To respond to inquiries and to provide information on our products and services
    Customer information (business partners, etc.): To provide information on our products and services.
    Personal information received from customers in connection with outsourced operations: To properly perform the relevant operations outsourced to us, such as smartphone application development and system development operations

    2.Outsourcing
    e may entrust the handling of personal information to third parties with the permission of our customers, business partners, employees, and others.

    3.Voluntary nature of providing personal information and consequences of not providing such information
    However, please understand that if you do not provide the information we request, or if the information is not accurate, it may impede our ability to provide services or respond to your requests.


    ■Dissemination of matters concerning retained personal data

    With respect to requests from the person or his/her representative for notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party of personal information subject to disclosure held by the Company (hereinafter referred to as "Request for Disclosure, etc."), the Company will respond as follows

    a)Name of business
    Cosmoway Inc.

    b)Personal Information Manager
    Personal Information Protection Manager: Yoshiaki Naito, Representative Director
    Contact:info@cosmoway.net

    c)Purpose of use of all retained personal data
    Classification Purpose of use
    Customer information (users, etc.) To respond to inquiries
    To provide information on our products and services
    Customer information (business partners, etc.) To provide information on our products and services
    Our employees' information For personnel and labor management, business management, health management, and security management of our employees
    Information on applicants for employment with our company To contact applicants for employment and to manage our company's recruitment operations

    d)Contact for complaints regarding handling of retained personal data
    502 Ramial Akasaka, 2-8-14 Akasaka, Minato-ku, Tokyo 107-0052, Japan
    Cosmoway Inc. Personal Information Inquiry Section
    Email Address:info@cosmoway.net

    e)authorized personal information protection organization
    Currently, we are not a member of any authorized personal information protection organization.

    f)Procedures for Requests for Disclosure, etc. of Retained Personal Data
    1)(1) Contact for requests for disclosure, etc.
    Requests for disclosure, etc. should be made to the Personal Information Inquiry Section above.

    2)Procedures for Requests for Disclosure, etc.
    ①After receiving your request, we will send you by mail the prescribed request form for your use.
    ・For notification of purpose of use: "Request Form for Notification of Purpose of Use of Personal Information Subject to Disclosure
    ・In case of disclosure: "Request Form for Disclosure of Personal Information Subject to Disclosure
    ・In case of correction, addition or deletion, suspension of use, elimination, or suspension of provision to a third party: "Request Form for Correction, etc. and Suspension of Use of Personal Information Subject to Disclosure".

    ②Please send the completed request form, documents verifying your identity, documents verifying that you are a representative if the request is made by a representative, and a postal money order for the fee (only for requests for notification of purpose of use and disclosure) to the Personal Information Inquiry Section above.

    ③In principle, a response will be sent in writing (by sealed envelope) to the person in question.

    3)Material verifying your identity
    Please enclose the documents that prove your identity. The information on your legal domicile in each document should be limited to the prefecture of origin, and any information after that should be blacked out or otherwise processed.

    ①Documents proving your identity
    ・Driver's license
    ・Passport
    ・Health insurance card
    ・Certificate of residence
    ・Personal number card

    4)If the request is made by a representative, please enclose materials verifying the representative's identity.
    If the person requesting disclosure, etc. is a representative, please enclose materials certifying that the person is a representative and materials certifying the representative's identity. The information on the place of domicile included in each document should be limited to the prefecture of origin, and any information after that should be blacked out or otherwise processed.

    ①Documents certifying that you are the agent

    <In the case of a representative authorized by the principal to make a request for disclosure, etc.>
    ・A letter of attorney from the principal (original)
    In the case of a legal representative of a minor, a copy of either of the following>
    ・Family register
    ・Certificate of residence (where your relationship is stated)
    ・Other official documents that can confirm the authority of legal representation
    <If the proxy is a legal representative of an adult ward>

    Either a copy of the certificate of registered matters concerning guardianship registration, etc., or other official document that can confirm the authority of legal representation.

    ②(2) Documents proving the agent's identity
    ・Driver's license
    ・Passport
    ・Health insurance card
    ・Certificate of residence
    ・Personal number card

    5)1,000 yen per request for notification of purpose of use or disclosure (Please enclose a postal money order with the request form, etc. you send us.)

    g)security control measures
    (Formulation of Basic Policy)
    (To ensure the proper handling of personal data, the Company has formulated a basic policy regarding "Compliance with relevant laws, regulations, guidelines, etc." and "Contact for handling questions and complaints".
    (Establishment of Rules for the Handling of Personal Data)
    Basic handling methods for acquisition, use, storage, etc. of personal data are in place.
    (Organizational security control measures)
    The responsible person confirms that personal data is handled in accordance with the established handling methods.
    (Personnel safety control measures)
    Regular training is provided to employees on matters to be considered in the handling of personal data.
    (Physical security control measures)
    Measures are taken to ensure that personal data cannot be easily accessed by anyone other than employees who are authorized to handle personal data and the individual concerned.
    (Technical security control measures)
    The company identifies the equipment that can handle personal data and the employees who can handle such equipment, and prevents unnecessary access to personal data.

    Best regards.


    ■Privacy Mark System

    In April 2015, under the guidance of the Ministry of Economy, Trade and Industry, we became a Privacy Mark certified business under the Privacy Mark System operated by the Japan Information Processing Development Corporation (JIPDEC). We will continue to handle personal information safely and appropriately, and maintain and improve our system to ensure that our customers can use our services with peace of mind.

    privacy mark

    Cosmoway Inc. has received the Privacy Mark certification from the Japan Institute for Promotion of Digital Economy and Community (JIPDEC).
    As a Privacy Mark certified business, Cosmoway will continue to maintain and strengthen its system for the appropriate handling of personal information.